RETURN POLICY
Last updated August 07, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@tevino.in to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Tevino Inc
Attn: Returns
RMA #
S-73, 1st floor,
Near K.R.Mangalam World School
Greater Kailash-2
Delhi, Delhi 110048
India
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- Return each and every packing material used
- Do not remove/Detach any label from item
- Return all invoices received in courier
- Return all/any discount coupon provided
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
M. 7901016363 – 11.00 AM to 8 PM only.
info@tevino.in